Smart Workplace Investigations
Independent Investigations for Ontario Employers
Trusted workplace investigations, handled with care.Workplace issues are complex - and how they’re handled matters. We conduct fair, unbiased investigations that respect everyone involved while delivering clear, evidence-based findings.
At Smart Workplace Investigations, we combine professional rigor with a thoughtful, people-first approach to help organizations resolve concerns, protect their culture, and make informed decisions.
Services offered...
Workplace Investigations:
Independent, fair, and defensible investigations into workplace complaints including harassment, discrimination, and misconduct.Consultation & Risk Assessment:
Not sure how to proceed? We provide guidance on whether an investigation is required and how to manage risk.Report Review:
Have an internal investigation? We can review your findings for completeness and defensibility.
Our Process...
~Initial Consultation
~Engagement and Investigation Planning
~Intake and Document Review
~Interviews
~Evidence Assessment and ~Credibility Analysis
~Investigation Report
~Findings Review and Next Steps
About Nicole...
Nicole Kearns is a licensed Private Investigator in Ontario and an experienced human resources professional with over 20 years of progressive experience in workplace investigations and employee relations. She has led and supported investigations into a range of workplace concerns, including harassment, misconduct, and policy violations, across diverse organizational settings.
Did
Employers have a legal duty to investigate certain workplace complaints.Under laws like the Occupational Health and Safety Act (Ontario), employers are required to investigate complaints of workplace harassment. Human rights complaints (e.g., discrimination) must also be taken seriously and addressed appropriately.This means ignoring or informally handling complaints can put employers at risk
You
Investigations must be fair, impartial, and timely.Canadian case law and guidance from bodies like the Ontario Ministry of Labour emphasize that investigations must be
unbiased, properly documented
completed within a reasonable timeframe.A poorly conducted investigation can be challenged - even if the outcome seems reasonable
Know?
External investigators are often recommended for sensitive or complex cases.In situations involving senior leadership, conflicts of interest
or serious allegations
organizations are encouraged to use independent investigators to ensure credibility and neutrality.This helps protect both the organization and the integrity of the process
Timely, confidential investigations start with a call.
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